Why you should always do business face to face and not over the phone!

less than 1m read

·Nov 3, 2024

I don't care if I get in front of somebody for 20 minutes; I could have talked to him for 5 years on the telephone, and that 20 minutes face to face is going to change my relationship dynamic over any kind of telephone call. Being in front of the customer, there's just no replacing it.

During the COVID thing, everybody picked up on Zoom and all these video calls and everything. Obviously, it was much better than not seeing the person, and it's much better than just a telephone call because you could put a face to the voice and things like that. But even this kind of a conversation you and I have, if we were to sit on a Zoom conversation on a video screen, you can't get the people's body language.

You can't really sort of remove any stigma of a thought; you figure out the person's body language, and you're sort of reading it a little differently. You know where you can and can't go in a conversation, where really on a Zoom call you've got the clock ticking. How many more minutes or seconds? You really are in a rush to get off. You're looking at the clock; you're saying, "Okay, I'm just meeting the person ’cause I want to get it over with." You usually know when you're in a shirt and your underwear or something like that; you're not in the same space when you're going to somebody's office.

World's Strongest Magnet!

Baker v. Carr | National Constitution Center | Khan Academy

View All

Tracking the Gray Wolf in Yellowstone | Explorer

The wolf is the world’s largest dog—a top predator and an iconic animal that roamed freely across North America for tens of thousands of years. But in the early 20th century, a ruthless war was waged against these cunning carnivores in an effort to stop t…

Jack Black Meets a Young Climate Activist | Years of Living Dangerously

[Music] I want you to meet my protege, Delaney. Hello Delany! I’ve heard so much about you. Have a seat. Delany Reynolds, 16-year-old budding scientist. Somebody who found out about climate change and sea level rise, and she’s really engaged and she’s …

Survey from Neo Babylonians to Persians | World History | Khan Academy

Let’s now continue with our super-fast journey through history. One thing I want to point out, ‘cause I already touched on it in the previous video, is while we talk about this ancient history, I’m also referring to some stories from the Old Testament, an…

Future Founders Conference for Women Globally

[Music] We are all excited to have you here at our very first Future Founders Conference for Women. We believe that creating a platform where successful women can share their stories and advice is one way to bring about even more successful women-led busi…

Groups influencing policy outcomes | AP US Government and Politics | Khan Academy

In previous videos, we’ve talked about how various groups attempt to influence public policy: political parties, interest groups, bureaucratic agencies, and even social movements. We’ve talked about the policy process model; this is how a problem is ident…

Motion along a curve: finding rate of change | Advanced derivatives | AP Calculus BC | Khan Academy

We’re told that a particle moves along the curve (x^2 y^2 = 16), so that the x-coordinate is changing at a constant rate of -2 units per minute. What is the rate of change, in units per minute, of the particle’s y-coordinate when the particle is at the po…

Why you should always do business face to face and not over the phone!

More Articles