Why you should always do business face to face and not over the phone!

less than 1m read

·Nov 3, 2024

I don't care if I get in front of somebody for 20 minutes; I could have talked to him for 5 years on the telephone, and that 20 minutes face to face is going to change my relationship dynamic over any kind of telephone call. Being in front of the customer, there's just no replacing it.

During the COVID thing, everybody picked up on Zoom and all these video calls and everything. Obviously, it was much better than not seeing the person, and it's much better than just a telephone call because you could put a face to the voice and things like that. But even this kind of a conversation you and I have, if we were to sit on a Zoom conversation on a video screen, you can't get the people's body language.

You can't really sort of remove any stigma of a thought; you figure out the person's body language, and you're sort of reading it a little differently. You know where you can and can't go in a conversation, where really on a Zoom call you've got the clock ticking. How many more minutes or seconds? You really are in a rush to get off. You're looking at the clock; you're saying, "Okay, I'm just meeting the person ’cause I want to get it over with." You usually know when you're in a shirt and your underwear or something like that; you're not in the same space when you're going to somebody's office.

YC Women in Tech: Breaking Into Product

Black Market Demand for 'Red Ivory' Is Dooming This Rare Bird | Short Film Showcase

View All

Bubbling Disaster | Science of Stupid

Cracking open a bottle of bubbly isn’t just for F1 drivers and stock brokers; it’s also the perfect way to kick off a Christmas party. But like F1 drivers and stock brokers, champagne bottles are under an awful lot of pressure—around six times normal atmo…

Conditional probability tree diagram example | Probability | AP Statistics | Khan Academy

Accompany screens job applicants for illegal drug use at a certain stage in their hiring process. The specific test they use has a false positive rate of 2% and a false negative rate of 1%. Suppose that 5% of all their applicants are actually using illega…

Death Along the Ganges River | The Story of God

Bodies have been cremated on the banks of the River Ganges for hundreds of years, bathed in the waters of their holy river, wrapped in linen, and placed on a wooden pyre. The dead are consumed by flame. Swami Barista, a monk and a doctor, is my guide to d…

Similar shapes & transformations

[Instructor] We are told that Shui concluded the quadrilaterals, these two over here, have four pairs of congruent corresponding angles. We can see these right over there. And so, based on that, she concludes that the figures are similar. What error, if a…

15 Small Things That Make People Instantly Like You

In a world where social interactions are the stepping stones to a successful life, charisma is the biggest unfair advantage that you can train in yourself. Even better, there are tiny secrets that you can deploy to give yourself an edge in life. By the en…

Peter Lynch: How to Achieve a 29% Annual Return in the Stock Market

Peter Lynch is definitely someone you should be studying if you want to learn about investing. During his time running the Fidelity Magellan Fund, Lynch averaged a 29.2% annual return, consistently more than double the S&P 500 stock market index, maki…

Why you should always do business face to face and not over the phone!

More Articles