How To Cold Email Investors - Michael Seibel
Founders often ask me how to cold email an investor when they're interested in raising money. I receive tons of cold emails from founders, and I try to actually reply to all of them. Here are some tips on some things you should and shouldn't do when cold emailing an investor.
First, the do's. Make it short. If you send me a wall of text, if you send me an email that takes two to five minutes to read, it's really hard for me to read it in the normal course of me doing my work. Oftentimes, I'll store it, save it for later, and then it's not clear when I'll get back to it. If you can make your email something that I can read in 60 seconds or less, you can pretty much guarantee that I'll read it. That's the most important thing you need. You need not to sell me on writing a check and investment in your company; you need me to just read what you're working on and understand what's working on enough to want to reply back.
The second thing that's important is that in that short email, there are some things that I'm really interested in knowing: the problem that you're trying to solve, what your solution is, have you launched, or do you have any growth at all? How big do you think the market could be? Do you have co-founders? Do you have the ability to write code? Do you know something about the problem or the market or your opportunity that you feel like is controversial, that other people don't know, or wouldn't agree with? Those are the things that I'm most interested in understanding. I am NOT interested in a long history of how you came up with the idea. What I don't need is a story or a narrative in the beginning; what I first need is just raw facts.
It's even more important that you don't use jargon. One of the things we say, oh, I see all the time, is there's a difference between a customer pitch and an investor pitch. When talking to a customer or user, they know the jargon of your industry. When talking to an investor, you have no idea whether they know, so make sure you're using simple language — language that you can use with any friend that you have, regardless of whether they're in your industry.
The next thing is send your email from a company email address and an email address that has your name in it. You'd be surprised at how many emails I get from oftentimes really weirdly formatted personal emails, so I can't tell what the person's name is; or like an info@ email address, which just I don't know what it is, but it’s just kind of weird to get an email from a person talking about their company not from their company email address. It just sets things off the wrong way. Also, most investors are using some type of tool that gives them information about the person who's emailing them, you know, Rapportive or Superhuman or so on and so forth. If you don't send email from your actual email address you use, I don't get to see that information.
The next is that it's fine to attach a deck to your email, but it is not required. What I will tell you though is that there are extremely common formats for decks that investors in Silicon Valley are used to. Please do not attach a deck that lives outside of that format. If you have any question about what that format is, just google search "Airbnb’s fundraising deck" and that will give you a basic look at what a deck looks like. What's interesting, and what I've learned, is that in different industries, decks look completely different. So if you're from finance or from marketing or from any other number of industries, there's a style of deck you might be used to that could be completely different from what startups normally pitch with. So just copy the template from a successful startup deck; don't roll with what you're used to in another industry.
The last thing is track opens. If you're emailing investors, track the open rate and make sure that people are actually seeing your email.
Now, here are the don'ts. Some of the don'ts are the opposite of the do's. Don't make it long. I'm saying this over and over again because the most important thing you want is a reply; the most important thing you want is the beginning of an email back and forth.