Private jet expert reacts!

Why would I go to an unknown plane owner compared to a corporation? Because here's the thing: plane owners are notorious for skimping on maintenance.

Okay, I'm sorry, Kev, this is just not true. You really can't—you cannot skimp on maintenance that's required on your airplane. They're much more technical today; it's all computerized. If something needs to be done, it has to get done. No pilot is going to fly the airplane if they think that maintenance is not being done on the airplane. They still have to fly it with their life on the airplane as well.

And the other thing is that when you're talking about NetJets, NetJets is flying the airplane about three times the number of hours that a normal corporate jet flies per year. So it's getting a lot more wear and tear and use on the airplane than what you say is the mom-and-pop one.

Sometimes, smaller is better because the management companies are much more in tune to giving you better service. Like you were explaining previously about going into these small airports versus going to the San Francisco Airport, you just get much better care. And NetJets really is…